The HURTT Family Health Clinic is a nonprofit health clinic that serves the needs of low-income families of Orange County, California. The Hurtt Family Health Clinic is looking for a professional Behavioral Health Manager to lead the Behavioral Health department. This position will oversee all aspects of the behavioral health service line at Hurtt Family Health Clinic. The Behavioral Health Manager is responsible for ensuring compliance with program policies, procedures, standards, and the delivery of high quality integrated behavioral health services to patients and families. The Behavioral Health Manager is charged with developing behavioral health programs that align with both Patient Centered Medical Home initiatives and traditional therapy modalities. The Behavioral Health Manager works closely with other department leaders to facilitate an integrated, team-based approach to patient care across all service lines. The Behavioral Health Manager represents the health center with community partners and third party payers. The Behavioral Health Manager provides direct patient care services. The Behavioral Health Manager directly supervises the Licensed Clinical Social Workers (LCSW) and Academy Clinical Social Workers (ACSW).
Job Duties are (but not limited to):
- Oversee and supervise the LCSWs and ACSWs Interns and conducts periodic performance reviews.
- Develops and monitors the behavioral health policies, procedures, and standards of practice.
- Coordinates and oversees the Psychiatry services at the health center.
- Participates in all aspects of the Behavioral Health Integration services, warm hand offs, assessments, tracking referrals, and short term behavioral health services.
- Perform clinical training for the EMR, billing procedures, and clinical documentation.
- Provides direct behavioral health and medical social work services to individuals, families, groups and communities, under the supervision of the Medical Director.
- Provides crisis counseling as needed and outreach counseling to community settings such as schools, home visits, and other settings as assigned by the Medical Director.
- Provides specialized counseling groups or classes for adjustment to illness, adjustment to pain, parenting classes, depression, grief, anger management, teen issues or on other topics within the scope of license and training.
- Document progress/ case notes in the EMR including assessments, treatment plans and progress notes and other reporting and statistical data in a timely manner as required by the law and clinic guidelines.
- Discusses progress toward goals with client such as controlling weight, controlling pain, adjusting to stress, or substance abuse education and support services such as observing urine tests.
- Conducts relaxation exercises or learn relaxation skills from supervision, facilitate peer counseling groups, and family counseling during clinical therapy sessions.
- Refers clients to supportive community services and in-house medical services or support programs to supplement office treatment and counseling.
- Adheres to accreditation and compliance standards/guidelines and gets yearly cultural supportive training.
- Assists in development of departmental policy, procedures, and quality improvement activities within the clinic as directed.
- Periodically provides community mental health presentations and power point presentations on pain management, childhood mental health issues, or stress management workshops to the community or clinic staff.
- Inputs and maintains patient information in the EMR system within 48 hours after the visit.
- Tracks and maintains patient follow up. Scans all paperwork pertaining to patients.
- Performs any and all such duties that are within the scope of this individual’s certifications that are requested by the medical providers.
- Develops community relationships for patient referrals.
- Tracks and maintains all logs for patient referrals.
- Makes sure patient and provider have signed all appropriate paperwork when applicable.
- Maintains a clean, safe and unobstructed workplace.
Minimum Requirements are (but not limited to):
- Licensed Clinical Social Worker (LCSW) California State License current and in good standing.
- Masters Degree in Social work or Medical Social work.
- 3-5 years of successful work experience, preferably in a Community Clinic setting.
- Current Basic Cardiac Life Support (BCLS) certification for infants and adults.
- Bilingual (English/Spanish) with comprehension of medical terms in both Spanish and English is preferred, but may be required depending on the needs of the clinic.
- Must be familiar with providing specialized counseling groups or classes for adjustment to illness, adjustment to pain, parenting classes, depression, grief, anger management, teen issues or on other topics within the scope of license and training.
- Comprehensive knowledge of community resources, and public and private benefits programs.
- Familiar with various funding sources such as Medi-Cal, Medi-Care, etc.
- Ability to work in a fast-paced environment, and to multi-task.
- Excellent verbal and written communication skills, including strong “detail-approach” to administration and organization.
- Proficiency with Windows, Microsoft Office (Word, Excel, Outlook, PowerPoint,
- Internet Explorer) and other medical-related software systems.
- Ability to work effectively in a multicultural environment with diverse groups of men, women and children.
- Basic typing (40 wpm).
- Maintains an acceptable driving record (in accordance with our insurance carrier, less than 2 DMV points on driving record).
- Ability to recognize and maintain confidentiality of information as appropriate.
- Regular timely attendance.
- Treat people with dignity, respect, compassion and integrity at all times.
- A pleasant personality to people you are speaking to on the telephone, visitors, and company personnel.
Position is primarily first shift, however may require work beyond the normal hours and on weekends/holidays. The position requires work in a busy, clinic setting where the he/she will spend long hours sitting and using office equipment and computers entering medical information which requires attention to detail and high levels of accuracy. Must be able to perform physical activities such as, but not limited to, lifting children or heavy items (up to 50 lbs. unassisted), bending, standing, climbing or walking. Must be able to work safely in an environment containing biological conditions which may be unhealthful or hazardous (such as bodily fluids and waste, germs, childhood diseases).
The Hurtt Clinic is affiliated with the Orange County Rescue Mission, a non-profit; Faith based organization that serves the needs of the homeless. To apply for this position YOU MUST COMPLETE AND APPLICATION. Please take the link below “Apply Here” to complete the application on line. You may also pick up an application to complete at our main office located at 1 Hope Drive, Tustin, CA 92782. You may submit your application by mail (attention Human Resources), in person at our front desk, emailed (please call 714-247-4369 for the address) or fax to (714) 566-6461. This position is open until filled.